RealPage® Vendor Credentialing
Everything You Need for Effective and Easier Vendor Management
Are you a vendor? See the benefits of Vendor Credentialing .
Managing vendors requires more than performing a background check.
Without the right solution, the vetting process can be tedious and complex. Missteps and errors can cost you in increasing expenses, risk and fraud. RealPage Vendor Credentialing is a full-service solution that can be customized to your unique business requirements. Work with the vendors you want who meet your compliance requirements with the flexibility to set insurance requirements at the company level or at the property level. Intuitive dashboards provide visibility into their compliance status, success metrics, background checks, risk levels and more for a comprehensive performance profile to aid your selection process.
RealPage provides 3 additional tools and services to help vendors keep their insurance and documentation current for your properties.
1
Vendor Mobile App
RealPage helps your vendors stay current and connected with the RealPage Vendor Mobile App.
We realize vendors are constantly “on the go” and the Vendor Mobile App can assist vendors with staying connected. The mobile solution has been developed just for vendors is available in the Apple and Android stores!
Your vendors can conduct many common tasks from the convenience of their phone:
- View their clients and serviced properties
- Link new properties to existing clients
- Check their status per client
- Upload documents
- Review outstanding issues
- Update company details, such as identifying the vendor’s insurance agent, adding principal information and more.
2
Ability to Contact the Vendor's Insurance Agent
Vendors can add contact information for their insurance agent(s). This information ensures that RealPage reaches out to the correct person when working on vendor insurance documentation. The contact information reflected on certificates often reflects a generic office contact who may not be familiar with the vendor’s policy, which may cause delays. Working directly with an identified agent will help your vendors get their documentation updated and approved for work faster.
3
Insurance Agent Portal
We’ve enhanced the Insurance Agent Portal to offer agents a more efficient, transparent, and seamless experience when submitting documentation.
Key Benefits for Insurance Agents
- Speed approvals and prevent compliance gaps through built-in, real-time chat between credentialing teams and insurance agents.
- Better Documentation Visibility: Agents can access sample certificates of insurance directly in the portal to ensure the vendor’s coverage aligns with the requirements.
- Improved Compliance Tracking: Agents have access to clear, real-time updates on document status and compliance issues.
- Faster Turn Around Time: Documents submitted via the Insurance Agent Portal are fast tracked to our document processing queue.
How Does it Work?
Agents will access the portal by using the applicable link in the email they receive from RealPage. The link will be customized for the vendor and management company relationship.
Reduce Liabilities. Increase Visibility.
Managing W-9s, insurance certificates and other documents can be costly and time-consuming. RealPage Vendor Credentialing minimizes the costs associated with vendor liability and helps ensure vendors comply with your standards. This powerful solution:
- Enables real-time visibility into vendor insurance and liability coverage
- Notifies you when vendor coverage is about to expire and gets them approved before your next project
- Verifies criminal records with comprehensive background checks, insurance and financial status for the vendors who work on your property
- Provides custom reporting details on enrolled, exempt and approved vendors
Accelerate Project Assignments with Credential Key
What do you do when you need a new vendor on site within 24 hours? Are you willing to take unnecessary risks because that vendor doesn’t meet your specific compliance requirements? You can be confident that vendors who participate in the RealPage Credential Key Program meet your compliance requirements. The key icon featured on their Vendor Credential profile means they have been thoroughly vetted and are eligible for same-day approval.
Vendors with this premium distinction are matched with your specific certification requirements. We take care of the insurance paperwork to make it easy for you and further reduce risk, so you can get the vendors you want whenever you need them.
10 Mistakes Management Companies Make With Vendors
10 Mistakes Management Companies Make with Vendors delivers insights on these top three mistakes, reveals what the other seven are, and shows you how to avoid making any of them. Whether you’re using internal corporate staff, external service partners or property site teams to manage your vendor compliance, you’ll learn how to minimize costs associated with vendor liability risk, better manage compliance and ensure vendors satisfy all of your requirements.
