Reduce Risk Through Utility Billing Compliance
A compliant, well-run utility billing program is essential to the health of your property management business. The key is to mitigate risk from fines being levied due to non-compliance and provide reliable billing options that maximize utility cost recovery. This one-hour webcast will discuss what you need to know to manage risk and keep your utility cost recovery program compliant. In addition, you'll get a chance to hear an overview of the latest regulatory updates affecting multifamily utility management across the country.
Let Us Get You Past the Obstacles
The hardest part is understanding the complexities and rules for utility billing. Let us make it easier for you. Industry experts, Jeff Peterson, Vice President Legal Counsel, RealPage Utility Management and Mike Semko, Vice President Legal, RealPage Inc. along with moderator Gina Tito, Director of Utility Billing Operations for RealPage, will guide you through easy ways to avoid the pitfalls that can really hurt your business.
Prior to joining the RealPage family, Jeff began his utility billing career with American Utility Management in the Engineering Department where he applied his expertise in Civil Engineering to submetering. Jeff compiled an extensive index of regulations dealing with all types of utility billing. Jeff supervises or processes regulatory matters for RUM, from property start-up review to governmental agency investigations. He holds regular dialogues with agencies such as NCUC, TCEQ, California DMS, as well as various state consumer protection departments. He is an active member of the Utility Management and Conservation Association Government Affairs Committee (UMCA), a group of utility industry leaders whose sole focus is lobbying and legislation review.
Mike Semko
Vice President and Associate General Counsel, RealPage, Inc.Mike has served as counsel to real estate and technology firms for more than 20 years focusing on company compliance, operations and land use issues. Prior to RealPage, he was deputy general counsel at NWP Services Corporation and senior counsel at the National Apartment Association. At NAA, Mr. Semko built the association’s national lease program, which provides residential leases to more than 6 million apartment units at twenty thousand multifamily communities. Mr. Semko received his B.A. from The University of the South and his J.D. from Tulane University Law School. He is licensed in Virginia and Louisiana.
Gina Tito
Director of Utility Billing Operations, RealPage Utility Management, RealPage, Inc.Gina Tito is the Director of Billing Operations for RealPage. Gina joined RealPage through the acquisition of AUM in 2017. While at AUM, she established and defined processes and incorporation of bill processing into resident billing operations. Gina also initiated and managed the successful integration of the Yardi Accounts Payable Bridge. In her current role, she oversees the entire resident billing operations and provides operational and technical support when rolling out new services on the billing platform.