Contact Center Overview Presentation
RealPage Contact Center is here for you, your prospects and residents, 24/7, for more leads and happier residents.
Boost your competitive advantage in the marketplace with the RealPage Contact Center, the property management industry’s largest multifamily communication center for leasing and maintenance. More than just an answering service, this integrated solution offers multiple channels including Answer Automation, email with instant call reply, chat and messaging as well as live agents.
We work around the clock cultivating only the most qualified leads, responding to maintenance requests promptly, and fielding prospect inquiries and requests when your staff is not able to. Acting as a natural extension of your leasing and marketing team, RealPage Contact Center associates are intensively trained and evaluated, representing your brand as professionally as you would yourself.
Call Center Services for Senior Living
Our dedicated Senior Contact Center associates are chosen for their high level of empathy and superior listening skills, guiding prospects through what is often an emotional life event, putting them at ease.
We’re here in multiple locations all across the globe, helping to ensure you’ll never miss a call or a leasing opportunity. Find out why more than half of the NMHC top 50 property management companies rely on the superior customer service of the RealPage Contact Center.