Simplification and automation are essential technology focuses at Blue Ridge. As early adopters of the new OneSite experience, this allowed us to immediately meet those goals.
First, we migrated to Unified Amenities, which helped us standardize our community and property amenities across the portfolio. This is extremely valuable as we are also users of AIRM and RealPage Marketing solutions, including G5.
Our Superusers/System Administrators benefit from Unified Settings as it’s easier to search, edit, and push updates across the portfolio. We also love that you can compare settings between the business models or sister communities.
Next, we onboarded our site teams, starting with new hires and leasing specialists who instantly benefited from the design and efficiency of the platform. Taking actions in bulk, such as delinquency comments, notices to vacate, and move-ins/outs, have been some of their favorite features.
Currently, we are adopting the platform across all facets of our business, benefitting from new operational efficiencies that you can only obtain in the new OneSite experience, such as BULK month end close.
Gina Carter, CAPS, CAM, CALP
Vice President – Portfolio Operations, Blue Ridge Companies