Large National Multifamily PMC Relies on Knock & On-Site

RealPage’s intuitive solutions enable property management staff to respond quickly and effectively to prospects and seamlessly convert them to applicants

Managing 20,000+ apartment communities across multiple states, a large, national multifamily property management company needed an efficient way to overcome the challenges of operating in dense markets against competitors with similar amenities and perceived value. They wanted to deliver quick, effective responses and good first impressions to prospective residents. They chose Knock®, a simple, easy-to-use CRM purpose-built for multifamily.

Now, this multifamily industry leader quickly responds to prospects, instills confidence in them from their first interaction and seamlessly converts them to applicants. Knock also gives them the ability to capitalize on the 65% of traffic that comes from mobile. Prospects receive a link to a mobile-friendly application in On-Site®, where they can apply and check their status right from their phone.

These are just some of the ways in which Knock enables multifamily property managers to advance the renter experience and strengthen their market position. But there’s even more to the story. The case study gives all the details.