Champlain Housing Trust Sees Big Uptick in Online Payments

RealPage ActiveBuilding portal improves online payment process, strengthens resident interactions and streamlines user management.

Champlain Housing Trust (CHT), an affordable housing provider, wanted to modernize its resident management portal to better serve the renter experience at its 90 properties across northwest Vermont. It looked to upgrade the app with intuitive self-service functionality for residents that also integrated with its existing system.

In this case study, see how implementing RealPage^® ActiveBuilding^® by CHT resulted in:

• 33% increase in adoption of online payments by residents
• 1-2 hours per week saved by staff in user management
• Improved portfolio-wide communications
• Enhanced resident engagement