Knock AI Virtual Agent - Powered by Lumina
AI Purpose-Built for Multifamily
With leasing teams stretched thin, efficiency is at the top of many property management companies' minds. Give front-office staff the lift they need and improve the prospect experience with the Knock AI Virtual Agent. Through AI calling, texting, email and chat, the AI Virtual Agent provides 24/7 availability and serves up qualified leads to leasing teams.
AI Voice
Never miss a prospect call with conversational AI
Our AI speaks for itself, literally. The AI Voice calling tool answers incoming prospect calls with fluidity and relevance, freeing up leasing staff while ensuring prospects get the help they need. Integrated seamlessly into your multifamily CRM, it delivers qualified leads directly to your leasing team’s calendar by offering touring options to each phone prospect, while data-driven insights can help you make smarter business decisions.
AI Email
Automate and enhance prospect emails
Harness the power of AI for CRM to streamline prospect interactions, save time on follow-ups and respond more quickly to qualified leads. And thanks to enhanced reporting, you can gain a deeper understanding of how emails perform so you can drive higher engagement.
AI SMS
Engage and convert one text at a time
Have prospects who prefer to text? AI SMS provides immediate responses with natural and engaging conversation, so prospects feel like they are texting a leasing team member. Prospects can view available times, book a tour of your property right in the text conversation, and get answers to common questions, day or night.
AI Chat
Turn website leads into tours
Getting qualified leads to a community’s website takes a lot of work. Our AI chatbot keeps the momentum going by providing prospects the information they need, when they need it, whether that’s how many two-bedroom units are available or helping them schedule a tour. And with full integration with Knock CRM, guest cards are created or updated immediately so leasing teams have the most accurate prospect information.
