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CrossFire Consulting

Solution Consulting

Solution consultants guide clients through planning, deployment and training. The amount of consulting is determined by the client’s needs and may vary from minimal involvement to full project management.

Solution consulting is offered on: CrossFire, Central Reporting, OneSite Leasing & Rents, OneSite Facilities, OneSite Purchasing, OneSite Leasing & Rents Affordable, OneSite Leasing & Rents Affordable—Tax Credits, OneSite Accounting, OneSite Screening, and Site Data Exchange. To request more information, please fill out the Solution Consulting Information Request form.

Implementation Services

Custom CrossFire Services

In addition to standard CrossFire implementation, Implementation Services can provide customized CrossFire content, customized web site content, Flash introductions, and other unique services such as interactive furniture arranger customized with your apartment community floor plans.

Active Rollout

This program is a proven method to rapidly and effectively deploy CrossFire. Active Rollout is a collaborative approach that engages the entire organization in an efficient and proven project based methodology that maximizes the return on your CrossFire investment.

Implementation Services is responsible for rapid migration of customers from their current system to OneSite and CrossFire. Depending on the product center being deployed, this goal is achieved through one or more processes including manual system setup and or conversion of existing customer data. For more information about any of the services offered below, or a statement of work for custom implementation work, e-mail Implementation Services.

Joint Rollout Option
  • Promotional campaign aids
  • Active Rollout project planning
  • Leaders CrossFire guidebook
  • Dedicated implementation coordinator
  • Customer liaison manages all collection of site information, service coordination and training
Managed Rollout Option
  • All services in joint rollout
  • Implementation coordinator works directly with each site
  • Collects all site marketing material, images, floorplans, maps, driving
    directions, amenities, specials
  • Customized photography as required
  • Coordinates training events
  • Facilitates call forwarding setup with local phone company
  • Assists in publication of 800 numbers and e-mail redirection with ad sources
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